OUR STORES Sooncart

VISIT OUR NEW STORE IN TUFANGANJ

Tufanganj , Cooch Behar
Pin 736159

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

If you're referring to Sooncart.com,  the product you receive will exactly match the picture. However, here are some things you can do to verify:

  1. Check Product Descriptions – Sometimes, images are for reference, and actual products may vary slightly.
  2. Read Customer Reviews – Look for reviews or customer photos to see if others received what they expected.
  3. Contact Customer Support – If you're unsure, ask their support team if the product will match the image exactly.
  4. Review Return Policies – Ensure you can return or exchange the product if it’s not as advertised.

Would you like help finding customer reviews for a specific product on their site?

Where can I view my sales receipt?

If you made a purchase from Sooncart.com, you can usually find your sales receipt in one of these ways:

  1. Email Confirmation – Check your inbox (and spam folder) for an order confirmation email. It often includes your receipt.
  2. Order History on Sooncart.com – Log into your account on their website and look for an "Orders" or "Purchase History" section.
  3. Customer Support – If you can’t find it, contact Sooncart.com’s customer support and provide your order details.
  4. Payment Method Statement – If all else fails, check your bank or PayPal transaction history for proof of purchase.

Would you like help finding their contact info?

How can I return an item?

To return an item to Sooncart.com, please follow their return policy as outlined in their [Terms & Conditions][ citeturn0search0]:

  1. Eligibility for Return:

    • Items that are damaged, defective, or incorrect can be returned within 7 days of receipt for a full refund or exchange.
  2. Initiating a Return:

    • Contact Sooncart.com's customer support to initiate the return process. They will provide guidance on how to proceed.
  3. Return Shipping:

    • The specific details regarding who bears the return shipping costs are not explicitly mentioned in the available information. It's advisable to clarify this with Sooncart.com's customer support when initiating the return.
  4. Condition of Returned Items:

    • Ensure that the items are returned in their original packaging and condition, including all accessories and documentation.
  5. Refund Processing:

    • Once the returned item is received and inspected, Sooncart.com will process the refund or exchange as per your request.

For more detailed information, please refer to Sooncart.com's [Terms & Conditions][ citeturn0search0].

Will you restock items indicated as “out of stock?”

Whether an "out of stock" item will be restocked depends on the store's inventory policies. If you're asking about Sooncart.com, here’s what you can do:

  1. Check the Product Page – Sometimes, websites indicate if or when an item will be restocked.
  2. Contact Customer Support – Reach out to Sooncart.com directly to ask about restocking plans.
  3. Sign Up for Notifications – Some stores allow you to receive alerts when an item is back in stock.
  4. Follow Their Social Media – Businesses often announce restocks on their social media pages.

Would you like help finding their contact info?

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Where can I ship my order?

The shipping locations for your order depend on Sooncart.com’s delivery policies. Here’s how you can check where they ship:

  1. Check Their Shipping Policy – Look for a "Shipping" or "Delivery" section on their website.
  2. Enter Your Address at Checkout – Many websites will show available shipping options when you enter your address.
  3. Contact Customer Support – If you're unsure, reach out to Sooncart.com directly for clarification.

Would you like me to help find their shipping details for you?

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INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS