Privacy Policy

Privacy Policy

Sooncart.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and make purchases on our website.

By using our services, you consent to the practices outlined in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect two types of information:

a. Personal Information:
When you place an order or create an account, we may collect the following personal details:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information (credit card or payment details)
  • Order history

b. Non-Personal Information:
We may also collect non-identifiable data, such as:

  • Browser type and version
  • Device type
  • IP address
  • Location data
  • Pages you visit on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders: We use your personal information to complete your transactions, process payments, and deliver products to the correct address.
  • Customer support: We may use your contact information to respond to inquiries, provide assistance, and resolve any issues you encounter.
  • To improve our services: Your data helps us analyze user preferences and improve the functionality, content, and layout of our website.
  • Marketing and promotions: With your consent, we may send you promotional emails and newsletters about new products, special offers, or updates. You can opt-out of these communications at any time.

3. How We Protect Your Information

We take your privacy seriously and employ various security measures to protect your personal data:

  • Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology.
  • Access Control: Only authorized personnel have access to your personal data.
  • Data Retention: We only retain personal data for as long as necessary to process your orders or as required by law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:

  • Service providers: We may share your data with third-party service providers that help us process orders, manage payments, or provide other services, such as shipping and delivery.
  • Legal obligations: If required by law or in response to valid legal requests, we may disclose your personal information to comply with legal processes, enforce our terms of service, or protect the rights, property, and safety of Sooncart.com and its customers.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device to track your preferences and usage patterns on our website. These cookies help us:

  • Remember your login information and shopping cart items.
  • Analyze website traffic to improve user experience.
  • Offer targeted advertisements based on your preferences.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your experience on our website.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal requirements.
  • Opt-out: You can opt-out of receiving marketing emails or notifications at any time by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, which may differ from ours. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: [support@sooncart.com]
Phone: +917478323243
Address: Tufanganj : Cooch Behar